[HH#267708] Re: CPanel Licenses Revoked

[HelioHost]

Username: kheersag, Server: Johnny, Main domain: kheersag.heliohost.us

Hello!
You are a great hosting provider
No problem, we can wait.


I have One request: please increase your hosting response time and speed.





????, 27 ???? 2021 ?? 6:28 am ??? ?? HelioHost ??
????:

> [image: HelioHost | Community powered free hosting for everyone.]
> CPanel Licenses Revoked
>
> Hey kheersag,
>
> You're receiving this email because you have an active account on the
> Ricky server.
>
> A few days ago, with absolutely no prior warning, cPanel unexpectedly
> revoked all of our licenses, and are now trying to charge us over $17,000
> per year to renew them. Obviously since we're a non-profit funded by
> donations we don't have anywhere near that kind of money to pay their
> ransom.
>
> We've been a faithful cPanel license holder since 2005, and over the past
> 16 years we haven't had any issues with them at all until today. Our
> servers are all inexorably intertwined with cPanel/WHM and all the
> customizations and systems we've written over the years are worthless
> without cPanel.
>
> If you try to log in to cPanel it will give you errors and not let you log
> in, but we've managed to create full backups for everyone. If you click the
> download backup link below it will allow you to save a compressed file that
> contains all of your files, databases, emails, and all of your cPanel
> settings. If you need help extracting the information you're looking for
> from the backup please let us know by replying to this email or posting on
> our support forums at https://www.helionet.org/
>
> Don't worry though, we have already signed an even better contract with an
> even better control panel. We will be taking your server offline soon to
> rebuild it using Plesk instead of cPanel. We've never set up a Plesk server
> before so it may take a couple of weeks to get it all ready to go. Once
> it's ready we will attempt to restore the full cPanel backups onto the new
> Plesk control panel.
>
> In the meantime your site will be offline until we can finish the rebuild
> though. If you need to keep your website online during the rebuild the only
> kind of hosting we can offer without cPanel licenses is our VPS service. A
> month of the basic Mercury VPS plan only costs $4, and we hope that we can
> have your server back online in less than a month.
>
> By default, all the VPS plans only come with a bare Ubuntu 20 operating
> system and root SSH access. If you're not very familiar with SSH we can
> also install a free control panel called Hestia for you which comes with a
> script that should be able to import your full cPanel backup file into the
> VPS. The link to order a VPS is https://www.heliohost.org/vps/ If you
> would like Hestia installed too please reply to this email or post on our
> support forum to request it. You can also request it by replying after you
> receive your SSH login credentials.
>
> We're truly sorry that we won't be able to provide free hosting for a
> while, and it's really terrible that we weren't able to even give any
> advance notice to our users, but like we said it was completely unexpected
> that cPanel did this to us. If you have any questions of comments we would
> love to hear from you. You can simply reply to this email, and it will be
> posted for our volunteers and community to respond to. Thanks for being a
> HelioHost user.
> Download Backup
>
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>

[Krydos]

We offer different response time and speed depending on which server you choose.

Johnny, the server that you are on, is the slowest response time and slowest speed. It isn't intended for production websites. We just offer it for people who don't want to wait for space on a production server, and want to start experimenting immediately. Free signups usually last for 8 hours or so.

Ricky is our basic PHP, MySQL, python, and just basic stuff like that. It's a production server so it has decent uptime, but is a little slower than Tommy. Free signups usually last an hour or so.

Tommy is our best free server. It offers the most features, such as Java/JSP, and Node.js, and has the best speed and uptime of our free servers. The main downside is Tommy fills within 10 seconds or so each day so it's pretty hard to get a free account.

If you don't want to deal with the hassle of trying to signup during a 3-10 second window at midnight UTC you can also make a one-time donation of $1 USD or more to get a Tommy account immediately.

We also offer VPS service starting at $4 per month that gives you root access to install anything you want. You can install nginx, mongodb, and other popular services that we don't provide on our free hosting. You get the whole server to yourself so you don't need to worry about memory usage and stuff like that.