HelioHost Posted July 27, 2021 Posted July 27, 2021 Username: johnsart, Server: Johnny, Main domain: johnsart.heliohost.orgHello, Thank you guys for everything. If you could change the color of the fonts you use to 100% black, instead of 75% sepia, it is so hard to read, for those of us who have eye sight issues, that would be great In graphic design, san serif font are used as display fonts and serif for copy or body text. I thought I'll let you know, so your readers will have a better time reading your communication. Best regards. John Wang On Mon, Jul 26, 2021 at 5:38 PM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > CPanel Licenses Revoked > > Hey johnsart, > > You're receiving this email because you have an active account on the > Ricky server. > > A few days ago, with absolutely no prior warning, cPanel unexpectedly > revoked all of our licenses, and are now trying to charge us over $17,000 > per year to renew them. Obviously since we're a non-profit funded by > donations we don't have anywhere near that kind of money to pay their > ransom. > > We've been a faithful cPanel license holder since 2005, and over the past > 16 years we haven't had any issues with them at all until today. Our > servers are all inexorably intertwined with cPanel/WHM and all the > customizations and systems we've written over the years are worthless > without cPanel. > > If you try to log in to cPanel it will give you errors and not let you log > in, but we've managed to create full backups for everyone. If you click the > download backup link below it will allow you to save a compressed file that > contains all of your files, databases, emails, and all of your cPanel > settings. If you need help extracting the information you're looking for > from the backup please let us know by replying to this email or posting on > our support forums at https://www.helionet.org/ > > Don't worry though, we have already signed an even better contract with an > even better control panel. We will be taking your server offline soon to > rebuild it using Plesk instead of cPanel. We've never set up a Plesk server > before so it may take a couple of weeks to get it all ready to go. Once > it's ready we will attempt to restore the full cPanel backups onto the new > Plesk control panel. > > In the meantime your site will be offline until we can finish the rebuild > though. If you need to keep your website online during the rebuild the only > kind of hosting we can offer without cPanel licenses is our VPS service. A > month of the basic Mercury VPS plan only costs $4, and we hope that we can > have your server back online in less than a month. > > By default, all the VPS plans only come with a bare Ubuntu 20 operating > system and root SSH access. If you're not very familiar with SSH we can > also install a free control panel called Hestia for you which comes with a > script that should be able to import your full cPanel backup file into the > VPS. The link to order a VPS is https://www.heliohost.org/vps/ If you > would like Hestia installed too please reply to this email or post on our > support forum to request it. You can also request it by replying after you > receive your SSH login credentials. > > We're truly sorry that we won't be able to provide free hosting for a > while, and it's really terrible that we weren't able to even give any > advance notice to our users, but like we said it was completely unexpected > that cPanel did this to us. If you have any questions of comments we would > love to hear from you. You can simply reply to this email, and it will be > posted for our volunteers and community to respond to. Thanks for being a > HelioHost user. > Download Backup > > [image: Twitter] [image: Facebook] > [image: Phone Number] > <+1-802-884-3546> [image: Support Forum] [image: > Email] > ? 2005-2021 Helio Networks. All rights reserved. | Unsubscribe > >
HelioHost Posted July 28, 2021 Author Posted July 28, 2021 Both ! On Tue, Jul 27, 2021 at 1:46 PM HelioHost Support wrote: > > In the email or on the website? > > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=44435 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >
Krydos Posted July 28, 2021 Posted July 28, 2021 I'm certainly not a font expert, but I've always found sans serif fonts to be easier for me to read. Maybe it's just me, but I associate serif fonts with like newspapers and 100 year old print books. All the books I read are on my phone, and I can control the font to be a sans font too. I've never in my life read a newspaper. It's surprising to me that complicating the letter with all sorts of little spikes and unnecessary lines would make it easier to read. I talked to a few other people about serif fonts, showed them samples, asked which was easier to read, and they all said sans too. Maybe it's just personal preference on which is easier to read. I totally understand the darkness of the font affecting readability though. I'll see what I can do about that. We've sent out probably 100,000 emails with this same template and this same font color, and you're the first person to mention it.
Krydos Posted July 28, 2021 Posted July 28, 2021 You know, I was thinking about it some more, and I realized: I spend like 18 hours a day in front of a really high-quality, high-resolution monitor that has extremely good contrast ratio. Honestly, when websites and text documents and stuff use 100% white background with 100% black text there is so much contrast that it hurts my eyes after a while. Having a light, but not 100% white background, and a dark, but not 100% black text is much more soothing, and I can read it for longer without discomfort. Even better for me is night mode, with black background and light text, but I don't think that appeals to most people. My phone is even worse. I have an OLED screen that has a ridiculous 1,000,000:1 contrast ratio. It doesn't get any more contrast than that. The whites are searingly bright and the blacks couldn't possibly be blacker. Since I test the emails and website on my phone in addition to my monitor the contrast always seems really strong in both places. Anyways, like I said, I'm not a font or design expert, and to make matters even worse I'm color blind too. I'm more of a backend code type admin, but someone has to make the website and someone has to make the emails so it falls to me. Since I don't know much about it I just mostly copied stuff from websites and emails that I like the looks of. Thanks for the feedback. It made me consider things that had never occurred to me.
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