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Posted

Hello, my account was inactive, but I've renew it, and when I login, I redirected to this page

Can I do backup? and how?

 

my account : man95.heliohost.us

Posted

Hello, I write with a translator. How can I recover a database copy in phpmyadmin as a .sql file? No copy to the e-mail or login. Thank you. log = notron07 mail=notron0755@interia.pl

Posted
1 hour ago, notron07 said:

How can I recover a database copy in phpmyadmin as a .sql file?

  1. Go to https://www.heliohost.org/backup/
  2. Enter your username and email address.
  3. Check your email for the download link.
  4. Download your cpmove-notron07.tar.gz file.
  5. Extract the file on your computer.
  6. Navigate to cpmove-notron07/mysql/
  7. Copy the .sql files you need.
Posted
56 minutes ago, johnny6 said:

is there a way to access email? I used the cPanel webmail email for some website.

  1. Go to https://www.heliohost.org/backup/
  2. Enter your username and email address.
  3. Check your email for the download link.
  4. Download your cpmove-free3.tar.gz file.
  5. Extract the file on your computer.
  6. Navigate to cpmove-free3/homedir/mail/slideshare.heliohost.org/
  7. Each directory here is a different email address.
  8. Your emails are files located in the /cur/ directory of each email address with names like 1624619090.M994159P18382.ricky.heliohost.org,S=31576,W=32036:2,S
Posted

No Backup

I cannot find a backup for notron07 and notron0755@interia.pl. You could try again, or open a ticket to see if an admin can help you find your backup.

the database works online, no copying possible?

Posted
4 hours ago, notron07 said:

I cannot find a backup for notron07 and notron0755@interia.pl.

You're on Johnny. That server isn't done backing up yet. Only Tommy and Ricky are done. Johnny is estimated to finish in 3 days.

Posted
16 minutes ago, Bartas said:

Where is the free hosting you said you have?

We will be providing free hosting again as soon as we rebuild our servers with Plesk.

Posted

Your email can be found in your backup. Krydos explained to someone else how to get mail from a backup here: 

 

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