[HH#475898] Lost of my account

[HelioHost]

Username: gaubry, Server: Tommy, Main domain: gaubry.heliohost.us

Dear support,

I'm a bit surprised by the mail I received on Friday and that I saw only
this morning (see attachment): I connected to my account last week, even
before receiving this mail. Because I haven't checked my mails during
the week end, I can't log in anymore... Could you restore my account?

Best regards,

--
Geoffroy

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Subject: HelioHost Lack Of Activity
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--helio60debac997060
Content-type: text/plain;charset=utf-8

HelioHost Lack Of Activity

Hey Gaubry,

It's been a while since we've seen you. Are you still using your hosting account? The last time you logged in was 2021-06-04. In order to keep your website active you must log into your control panel at least once every 30 days.

If you wish to continue using your hosting plan you will need to log in by clicking the link below. Next, provide your email and password in the box and click log in to access your control panel. If you don't log in sometime in the next few days your website will be replaced with a inactive page.

Our apologies for requiring you to log in to your account to continue using it. We understand that once you get your website perfected there is little reason to view your control panel anymore, but if we didn't have a way of determing which accounts were abandoned our servers would quickly become even more overloaded than they already are. We will soon be implementing a way for HelioHost users to keep their sites online without having to remember to log in.


https://www.heliohost.org/login/

Regards,
HelioHost Staff

https://www.heliohost.org/
https://www.helionet.org/



--helio60debac997060
Content-type: text/html;charset=utf-8

HelioHost Lack Of Activity

Hey Gaubry, It's been a while since we've seen you. Are you still using your hosting account? The last time you logged in was 2021-06-04. In order to keep your website active you must log into your control panel at least once every 30 days. If you wish to continue using your hosting plan you will need to log in by clicking the link below. Next, provide your email and password in the box and click log in to access your control panel. If you don't log in sometime in the next few days your website will be replaced with a inactive page. Our apologies for requiring you to log in to your account to continue using it. We understand that once you get your website perfected there is little reason to view your control panel anymore, but if we didn't have a way of determing which accounts were abandoned our serv ers would quickly become even more overloaded than they already are. We will soon be implementing a way for HelioHost users to keep their sites online without having to remember to log in. Login

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--helio60debac997060--

[Unknown025]

Hi there,

Your account appears to be fine. One thing to note - in order for your account to remain active, you need to login at https://heliohost.org/login instead of directly in cPanel.