ballagyr Posted June 1, 2021 Posted June 1, 2021 Hi, I became interested in the benefits described on the GoFundMe donation page and decided to make a donation. But for some reason I don't know, I can't use GoFundMe, so I opted for PayPal. On this donation page, I read that I was supposed to send an email, after making the donation to (admin@heliohost.org), as I didn't receive a response, I contacted (support@heliohost.org) and after I sent my data, and I have not received any more responses. I don't understand, is this normal? Did I do something wrong? Did I send messages to the right places? I thank the attention.
wolstech Posted June 1, 2021 Posted June 1, 2021 The email support is currently only manned by one person (Krydos). Most of our support is through this forum. If you post the donation transaction ID here, I can look it up and apply the gifts to your account
ballagyr Posted June 1, 2021 Author Posted June 1, 2021 OK, thank you for the answer, below I will list the IDs of the two donations I made. PayPal Transactions:0J613580G129606005RP76246VS436983R
wolstech Posted June 1, 2021 Posted June 1, 2021 WOW. You're already on Tommy, your quota has been increased to its maximum of 5000MB, and your next login date has been pushed out until July 1, 2022 (13 months). Make sure you log in again starting in July 2022 to avoid an inactivity suspension. Thank you for the generous donation! 1
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