krax4567 Posted May 31, 2021 Share Posted May 31, 2021 Name: krax4567Server: Ricky SincerelyKrax Link to comment Share on other sites More sharing options...
flazepe Posted May 31, 2021 Share Posted May 31, 2021 This support request is being escalated to our root admins. Link to comment Share on other sites More sharing options...
wolstech Posted May 31, 2021 Share Posted May 31, 2021 Unarchived. Link to comment Share on other sites More sharing options...
krax4567 Posted June 1, 2021 Author Share Posted June 1, 2021 Thanks for the quick support!Have you changed anything concerning type of passwords allowed?I'm having trouble changing my password. The change is supposedly being approved but the site says that the username or password is incorrect.The login problem is not with the cPanel(I never reset the password there), but with https://www.heliohost.org/login/I use password that look like this(examples only!):?fLM'uZSV$#Jkeif3cw6HLnc.AHh<Rj$)qP|=Iki9cJ}G6,wG%f=)'|'q4yC(62snB/oyz"k_5[ubR~Y@8|NIG8Hp@]X%>{+Are they a problem? Best RegardsKrax Link to comment Share on other sites More sharing options...
wolstech Posted June 1, 2021 Share Posted June 1, 2021 The system doesn't support certain symbols. I don't have an exact list of what is and isn't supported, but I do know single and double quotes as well as spaces are especially problematic. For best results, we recommend users use A-Z, a-z, numbers, and the more common symbols like # @ % and $. Link to comment Share on other sites More sharing options...
Recommended Posts