[Solved] Unarchive krax4567

[krax4567]

Name: krax4567

Server: Ricky

 

Sincerely

Krax

[Flaze]

This support request is being escalated to our root admins.

[wolstech]

Unarchived.

[krax4567]

Thanks for the quick support!

Have you changed anything concerning type of passwords allowed?

I'm having trouble changing my password. The change is supposedly being approved but the site says that the username or password is incorrect.

The login problem is not with the cPanel(I never reset the password there), but with https://www.heliohost.org/login/
I use password that look like this(examples only!):

?fLM'uZSV$#Jkeif3cw6HLnc.AHh<Rj$

)qP|=Iki9cJ}G6,wG%f=)'|'q4yC(62s

nB/oyz"k_5[ubR~Y@8|NIG8Hp@]X%>{+


Are they a problem?

 

Best Regards

Krax

[wolstech]

The system doesn't support certain symbols. I don't have an exact list of what is and isn't supported, but I do know single and double quotes as well as spaces are especially problematic.

 

For best results, we recommend users use A-Z, a-z, numbers, and the more common symbols like # @ % and $.