[Solved] Problem connecting to external MySQL db

[gasparic]

I need help connecting to mySQL database that is on hosting server from my site. 

 

DB connects fine from three different computers and two different sites, but it won't connect from my Django app on my site or using php script on my site, it just gives "Connection timed out"

 

HelioHost:

user - gasparic

 

Hostinger MySQL db:

host = 'servername';

dbname = 'XXX';

username = 'XXXXu';

 

 

I added % - any host to allowed hosts to MySQL remote on hPanel on hostinger and I also added address 65.19.143.6 which was shared IP address for my site at the moment.

 

 

I made special user for Django so that I can share Django debug report if it will help - I'm willing to send it via email or private message.

 

Thank you in advance

Edited May 5, 2021 by gasparic

[wolstech]

Link to error is dead (404 not found), can you post a screen shot? 

[wolstech]

Received PM about this issue. Hostinger blocked Tommy's shared IP. I can't even ping the server from Tommy, let alone get a DB connection to work. Johnny isn't blocked though and works fine. Hostinger's support needs to unblock 65.19.143.6 to fix this.

[gasparic]

Thank you very much

[wolstech]

Received PM:

I'm so glad I discovered HelioHost.

 

This level of dedication and support is just wow.

 

Thank you very much for your help.

 

 

You're most welcome Let us know if you need anything else.