[Solved] heliohost inactivity warning

[wambachr]

Hi,

 

just got this message:

 

Hey Wambachr,

It's been a while since we've seen you. Are you still using your hosting account?

The last time you logged in was 2021-03-01. In order to keep your website active you must log into your control panel at least once every 30 days.

...

 

 

My websites on tommy.heliohost.org /https://wambachers-osm.website/ are in heavy development and use. (*)

 

I'm using cPanel/Filemanager day for day and sometimes (1-2 times a week)  i have to login in cPanel, which i do.

 

But i don't use heliohost.org (Main page), because i don't need this. cPanel is enough.

 

May be there is a bug in your usage monitor?

 

ok, i'll login to heliohost.org right now to get rid of this "problem"

 

regards

walter aka wambachr

 

*) Still waiting for a solution for ticket HH#816382 i don't have any problem to spend some $. Good work must be well paid.

 

;

 

 

 

 

[Luigi123]

That’s just a warning to remind you that you need to start renewing your account to maintain it actively by logging into the cPanel aleast 30 days before it gets suspended. If you cannot login to cPanel, then it is likely that your account was suspended for inactivity if it has been over 30 days. Use the renew script https://www.heliohost.org/renew/ to reactivate your account.

[wolstech]

You MUST use https://heliohost.org/login/ or https://tommy.heliohost.org:2083/ (with nothing after the / ) or the logins won't count.

 

Our experience has been that a lot of people will either start typing "tommy" and select from browser history, or they use a bookmark, that points to one of the pages ending in .html that's inside of cPanel. These will not count and should not be used to log in.