heymolly Posted March 11, 2021 Share Posted March 11, 2021 (edited) Could you please help to unblock my IP (111.248.69.103)? Thanks.I guess maybe due to I try to use Windows 10 to login web disk... Could you please also help me how to access it?Follow the link: https://docs.cpanel.net/cpanel/files/web-disk/#web-disk-and-digest-authenticationI added an new web account and Enable Digest AuthenticationThen I added below URLs via Windows 10 web disk: https://heymolly.heliohost.us https://heymolly.heliohost.us:2087or https://heymolly.heliohost.us:2087/[created_account]I can key in the account/pwd, but it always shows 'cannot find the location'Later the login page shows blocked my IP...But i can access this link from the internet browser...no idea can solve it... Edited March 11, 2021 by heymolly Quote Link to comment Share on other sites More sharing options...
wolstech Posted March 11, 2021 Share Posted March 11, 2021 Unblocked. Don't use webdisk. It's very buggy and not really supported anymore. Use SFTP instead. As for those links, the only supported login links for your account are https://heliohost.org/login/ and https://tommy.heliohost.org:2083/ (note the 2083, regular users cannot use 2087, that's WHM and is for admins only). We don't support custom domain cPanel logins (if you try, you'll be sent to https://heliohost.org/login/ ). 1 Quote Link to comment Share on other sites More sharing options...
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