robertzo Posted February 10, 2021 Share Posted February 10, 2021 I have a question? The email deliverability section in cPanel says that they can't repair the emails because they don't control the DNS. It also says to contact the owner that is responsible for ns1.heliohost.org and ns2.heliohost.org nameservers. Link to comment Share on other sites More sharing options...
Talk Sick Posted February 11, 2021 Share Posted February 11, 2021 This support request is being escalated to our root admins. 1 Link to comment Share on other sites More sharing options...
Krydos Posted February 11, 2021 Share Posted February 11, 2021 It looks like that error message is a bug in the particular version of cpanel that Tommy and Johnny are running. I just tested it on Ricky and it's fixed in that version of cpanel. As long as nothing goes wrong with the Ricky rebuild we can upgrade Tommy and Johnny's cpanel to the same version as Ricky eventually. There was another unrelated bug that someone found in Tommy and Johnny's version of cpanel so upgrading them was already on my todo list. Link to comment Share on other sites More sharing options...
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