[Solved] Suspended : ansaraf

[gsakola]

Heliohost Username : ansaraf

Heliohost Server Name : Ricky

Heliohost Main Domain Name : ansaraf.heliohost.com

 

Dear Sir,

 

Yesterday I received email stating 

 

Your hosting plan at HelioHost has been discontinued for inactivity. In order to keep your website active you must log into your control panel at least once every 30 days. The last time you logged in was 2020-12-07. All visitors to your domain(s) will now see an inactive page instead of your original content.

 

On the contrary I had logged in to my heliohost account on last Thursday itself.

 

I request you to please activate my account.

 

Amit Saraf

[wolstech]

The message in that email is actually incorrect. The account was disabled because the server you're on is being rebuilt. The account will be restored automatically when that process is complete (usually takes a week or so).

 

In the meantime, if you want your account sooner, you can either sign up again at midnight on one of the other servers, or you can donate and I'll restore the account on Tommy.