pgarcia Posted December 15, 2020 Posted December 15, 2020 Hi, I tried to log in and it says that I am suspended. I do not know the reason, but I read the Terms of Service and I think it has been incorrectly suspended. Pleas, Can you review the suspension and give me more information or active it again? a. HelioHost username: pgarciab. The server my account is on: Tommyc. your HelioHost main domain: http://matchandgos.heliohost.org Thanks in advanced Quote
wolstech Posted December 15, 2020 Posted December 15, 2020 Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic, you might want to consider purchasing a VPS instead. VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access. Quote
pgarcia Posted December 15, 2020 Author Posted December 15, 2020 Sorry for the high server load. I have change the parameters of my code to to decrease the load. Thank you Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server.If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic, you might want to consider purchasing a VPS instead. VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access. Quote
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