Jump to content

Recommended Posts

Posted

Username: samujele, Server: Tommy, Main domain: samujele.heliohost.org

 

Hi, I donated 25$ for the new upcoming server improvements, can you upgrade

my account with +5GB as was said in an email that I received on 28

September?

Posted

I have increased your storage to the maximum 5000 MB, and you don't need to log in to cpanel until 2021-03-03 to keep your account active. Thanks for the donation.

Posted

Oh I thought it will now be current + 5 GB in total = 7GB

 

On Sat, Oct 3, 2020, 18:10 Heliohost Support wrote:

 

> I have increased your storage to the maximum 5000 MB, and you don't need

> to log in to cpanel until 2021-03-03 to keep your account active. Thanks

> for the donation.

>

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopicA249

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

>

>

Posted

But I understood you will increase 1000MB for every 5$ to the maximum of

5000MB so 25$ would increse my current storage from 2000MB to the total

ammount od 7000MB.

 

Quote from foundraiser email:

"For every $5 you donate we will increase your storage by 1000 MB to a

maximum of 5000 MB."

 

On Sat, Oct 3, 2020, 18:30 Heliohost Support wrote:

 

> 5000 MB is the maximum like it says in the email and on the fundraiser

> page.

>

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopicA249

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

>

>

Posted

Each time we do a fundraiser we raise the maximum so donors to our old fundraisers can donate again and get some benefit too. After our NAS/Lily fundraiser we raised the maximum to 2000 MB. Then after the Sparkie fundraiser we raised the maximum to 3000 MB. We decided to be extra generous this time and raised it to 5000 MB instead of just adding another 1000 MB like our pattern was previously.

Posted

Oh... Ok... Now is more clear... Thank you.

 

On Sat, Oct 3, 2020, 18:41 Heliohost Support wrote:

 

> Each time we do a fundraiser we raise the maximum so donors to our old

> fundraisers can donate again and get some benefit too. After our NAS/Lily

> fundraiser we raised the maximum to 2000 MB. Then after the Sparkie

> fundraiser we raised the maximum to 3000 MB. We decided to be extra

> generous this time and raised it to 5000 MB instead of just adding another

> 1000 MB like our pattern was previously.

>

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopicA249

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

>

>

Guest
This topic is now closed to further replies.
×
×
  • Create New...