[HH#501337] Can't reset my password

[HelioHost]

Username: mdalamin, Server: Johnny, Main domain: mdalamin.heliohost.org

 

Dear Sir,

I have a account on heliohost. And also associated my website named

al-amin.me. Unfortunately I have forgotten my password. My email address is

infomdalamin@gmail.com. Please reset my password and active my account.

 

With regards,

Al-Amin

[Krydos]

Your account is already active. You can reset your password at https://www.heliohost.org/reset/ or at https://johnny.heliohost.org:2083/resetpass?start=1 Let us know if neither of those options work for you.

 

Also I checked the domain al-amin.me and it doesn't appear to be added to your cpanel account yet. Once you can log in you can add it as an alias or as an addon domain.