Flaze Posted May 16, 2020 Posted May 16, 2020 Do you need help with anything? We can't seem to view your ticket. Please create a new thread in https://www.helionet.org/index/forum/45-customer-service/ instead.
wolstech Posted May 16, 2020 Posted May 16, 2020 Please post on the forums as directed in the previous response. Your email client is sending messages that don't have a body to them, so they're completely blank on our end other than the subject. Also, our support system does not accept HTML, attachments, or other non-text content like embedded images.
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