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Posted

Username: N/A, Server: N/A, Main Domain: N/A

 

Hello heliohost team,

 

I'm Ajay Shyam. I have to tell that I want a Tommy account but no card is

being read while making the payment . If any other option or any help is

done which will give me a Tommy account, it would be very kind of you.

 

Thank you!

Posted

Are you paying via Paypal? If so, we haven't had any other reports of anyone having this issue, so the issue would be on your bank's end. Skrill has something wrong I think at the moment (we've had two users now say they had to donate tiny amounts of less than $1 twice to make it work).

 

Note that the card you use must be a major credit card (Visa/Mastercard/Discover/Amex). We do not accept bank/ATM cards, Rupay, or smaller credit cards like Diner's Club. If you have one of these, consider purchasing a visa gift card and using that to donate.

 

Alternately, we also accept cryptocurrency (if you donate this way, please send the transaction ID to us so we can find the coins and send you an invitation).

Posted

Yes, I'm using PayPal but error (Your card is not accepting) occur at the

time of payment. I've used 4-5 debit card but no single card have been

accepted

 

Please give solution of this issue.

 

On Mon, May 4, 2020, 20:51 Heliohost Support wrote:

 

> 1. Are you using PayPal? If yes, what error did it give you when you are

> in the process of making transaction?

> We have another payment option called Skrill that you can try to see if

> your card is working.

> https://www.heliohost.org/donate/

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopic9604

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

>

>

Posted

Okk I'll try again ...if that problem will occur again then I'll let you

know.

 

Thanx for your response.

 

On Mon, May 4, 2020, 20:57 Heliohost Support wrote:

 

> Yes, I'm using PayPal but error (Your card is not accepting) occur at the

> time of payment. I've used 4-5 debit card but no single card have been

> accepted

> Please give solution of this issue.

> On Mon, May 4, 2020, 20:51 Heliohost Support wrote:

> > 1. Are you using PayPal? If yes, what error did it give you when you are

> > in the process of making transaction?

> > We have another payment option called Skrill that you can try to see if

> > your card is working.

> > https://www.heliohost.org/donate/

> >

> > You may view the status of your ticket by visiting:

> >

> > https://www.helionet.org/index/index.php?showtopic9604

> >

> > Thank you,

> > Heliohost support

> > https://www.heliohost.org/

> > https://www.helionet.org/

> >

> >

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopic9604

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

>

>

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