nmesisca Posted April 13, 2020 Share Posted April 13, 2020 Hi there,I can log on to my account (both the one on johnny and on lilly) but I dont seem to be able to connect via FTP to lilly anymore. Could I have a little help please? thank you,regards Nick Quote Link to comment Share on other sites More sharing options...
wolstech Posted April 13, 2020 Share Posted April 13, 2020 The account nmesisca2 was suspended due to inactivity. I restored it and it should start working again within the next hour. Please keep in mind that renewing the cPanel account attached to a Lily account does not renew the Lily account. To restore an inactive account that has a Lily account attached to it:Renew the cPanel account if needed and confirm you can log into it.Renew the Lily account once the cpanel account is working.Wait up to an hour. Lily accounts don't restore instantly unlike cPanel accounts. Quote Link to comment Share on other sites More sharing options...
nmesisca Posted April 13, 2020 Author Share Posted April 13, 2020 I understand. thank you for your help. regards,Nick Quote Link to comment Share on other sites More sharing options...
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