ocbwnl Posted April 6, 2020 Posted April 6, 2020 Hello, I have a problem with my website omroepcomeback.ml. I have installed a Cloudflare certificate but when I open my website i get this error: "Ahoy! You're seeing this page because you've reached a website on our service that's not configured to accept secure connections (HTTPS).If you're a visitor, try visiting this site again, removing the "https" in front of the website domain. Please note that your connection to this user's website will not be secure.If you're the webmaster of this site, we recommend you take a few minutes to set up SSL so your visitors can connect securely. You can do this from your control panel. If you need assistance, please visit our support forums or Wiki. Thanks for choosing HelioHost!Sincerely" What should I do?
Sn1F3rt Posted April 6, 2020 Posted April 6, 2020 Which server are you on? If you're on a server which has AutoSSL, go to the SSL Manager and disable AutoSSL on your domain. Then go to the Domains section and remove the present certificates issued to your domain, and it'll work.
ocbwnl Posted April 6, 2020 Author Posted April 6, 2020 Hello, I am on the Tommy server. How do I turn off AutoSSL? I had generated an Cloudflare SSL Certificate, and then Cloudflare says that the certificate is wrong. Can you help me?
wolstech Posted April 6, 2020 Posted April 6, 2020 First things first...he's still in violation of the TOS for two accounts. He needs to also delete his Johnny account nteeuwen before we go further. An individual person can only have one account. Second, remove CF and change your name servers to ours. We cannot provide support for any account using CloudFlare because it hides the DNS settings we need to see, and it also has known incompatibilities with our service, SSL being one of them. It can be made to work, but it requires jumping through hoops, and the first step is getting the account to work without it.
wolstech Posted April 6, 2020 Posted April 6, 2020 The DNS change hasn't propagated and is still resolving to CF. Lets give it some time to see if it updates. Your account looks good on our end, but the AutoSSL won't get a certificate until the domain resolves properly, and we can't do anything else until the domain works anyway.
ocbwnl Posted April 6, 2020 Author Posted April 6, 2020 I have now changed the Nameservers to ns1.heliohost.org and ns2.heliohost.org.
wolstech Posted April 6, 2020 Posted April 6, 2020 The site is now showing for me. I just turned the AutoSSL back on since you apparently excluded for it for some reason. Your domain should have working SSL within the next hour or so. Your mistake was turning off AutoSSL to begin with. Even if you use CF, you need to leave AutoSSL enabled if you want to use the "Full SSL" or "Full SSL Strict" options on CloudFlare. Only "Flexible SSL" or "None" will work if you disable AutoSSL. Also, please keep in mind that the certificates will not renew properly if you use CloudFlare, so you'll need to remove CF (or at least put it in developer mode so it doesn't try to cache the response file) every 90 days and manually run AutoSSL to make them renew. Log for the AutoSSL run for “ocbwnl”: Monday, April 6, 2020 12:47:15 PM GMT-0400 (cPanel (powered by Sectigo)) 12:47:15 PM AutoSSL’s configured provider is “cPanel (powered by Sectigo)”. This AutoSSL provider does not poll for certificate availability immediately after a certificate request submission. Instead, it submits certificate requests then periodically polls the cPanel Store for each requested certificate and installs it after a successful retrieval. The system will record all requests, retrievals, and installations for the current AutoSSL run in this log. Analyzing “ocbwnl”’s domains … 12:47:15 PM Analyzing “admin.php.omroepcomeback.ml” … 12:47:15 PM ERROR TLS Status: Defective ERROR Defect: NO_SSL: No SSL certificate is installed. 12:47:15 PM Analyzing “backup.websites.omroepcomeback.ml” … 12:47:15 PM ERROR TLS Status: Defective ERROR Defect: NO_SSL: No SSL certificate is installed. 12:47:15 PM Analyzing “chat.omroepcomeback.ml” … 12:47:15 PM ERROR TLS Status: Defective ERROR Defect: NO_SSL: No SSL certificate is installed. 12:47:15 PM Analyzing “conferenties.omroepcomeback.ml” … 12:47:15 PM ERROR TLS Status: Defective ERROR Defect: NO_SSL: No SSL certificate is installed. 12:47:15 PM Analyzing “drive.omroepcomeback.ml” … 12:47:15 PM ERROR TLS Status: Defective ERROR Defect: NO_SSL: No SSL certificate is installed. 12:47:15 PM Analyzing “omroepcomeback.ml” … 12:47:15 PM ERROR TLS Status: Defective ERROR Defect: NO_SSL: No SSL certificate is installed. 12:47:15 PM Analyzing “privacy.policy.generator.omroepcomeback.ml” … 12:47:15 PM ERROR TLS Status: Defective ERROR Defect: NO_SSL: No SSL certificate is installed. 12:47:15 PM Analyzing “sharenotes.omroepcomeback.ml” … 12:47:15 PM ERROR TLS Status: Defective ERROR Defect: NO_SSL: No SSL certificate is installed. 12:47:15 PM Analyzing “team.omroepcomeback.ml” … 12:47:15 PM ERROR TLS Status: Defective ERROR Defect: NO_SSL: No SSL certificate is installed. 12:47:15 PM Analyzing “video.omroepcomeback.ml” … 12:47:15 PM ERROR TLS Status: Defective ERROR Defect: NO_SSL: No SSL certificate is installed. 12:47:15 PM Analyzing “web.sql.omroepcomeback.ml” … 12:47:15 PM ERROR TLS Status: Defective ERROR Defect: NO_SSL: No SSL certificate is installed. 12:47:15 PM Analyzing “wiki.omroepcomeback.ml” … 12:47:15 PM ERROR TLS Status: Defective ERROR Defect: NO_SSL: No SSL certificate is installed. 12:47:15 PM Attempting to ensure the existence of necessary CAA records … 12:47:16 PM No CAA records were created. 12:47:16 PM Verifying “cPanel (powered by Sectigo)”’s authorization on domains via DNS CAA records … 12:47:17 PM “cPanel (powered by Sectigo)” is authorized to issue certificates for all domains. 12:47:17 PM Performing HTTP DCV (Domain Control Validation) on 28 domains … 12:47:17 PM Local HTTP DCV OK: omroepcomeback.ml Local HTTP DCV OK: www.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: chat.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: mail.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: team.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: wiki.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: drive.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: video.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: cpanel.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: webdisk.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: webmail.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: sharenotes.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: conferenties.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: web.sql.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: www.chat.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: www.team.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: www.wiki.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: admin.php.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: www.drive.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: www.video.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: www.sharenotes.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: backup.websites.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: www.conferenties.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: www.web.sql.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: www.admin.php.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: www.backup.websites.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: privacy.policy.generator.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: www.privacy.policy.generator.omroepcomeback.ml (via omroepcomeback.ml) 12:47:17 PM No local DNS DCV is necessary. 12:47:17 PM Processing “ocbwnl”’s local DCV results … 12:47:17 PM Analyzing “admin.php.omroepcomeback.ml”’s DCV results … 12:47:17 PM AutoSSL will request a new certificate. 12:47:17 PM Analyzing “backup.websites.omroepcomeback.ml”’s DCV results … 12:47:17 PM AutoSSL will request a new certificate. 12:47:17 PM Analyzing “chat.omroepcomeback.ml”’s DCV results … 12:47:17 PM AutoSSL will request a new certificate. 12:47:17 PM Analyzing “conferenties.omroepcomeback.ml”’s DCV results … 12:47:17 PM AutoSSL will request a new certificate. 12:47:17 PM Analyzing “drive.omroepcomeback.ml”’s DCV results … 12:47:17 PM AutoSSL will request a new certificate. 12:47:17 PM Analyzing “omroepcomeback.ml”’s DCV results … 12:47:17 PM AutoSSL will request a new certificate. 12:47:17 PM Analyzing “privacy.policy.generator.omroepcomeback.ml”’s DCV results … 12:47:17 PM AutoSSL will request a new certificate. 12:47:17 PM Analyzing “sharenotes.omroepcomeback.ml”’s DCV results … 12:47:17 PM AutoSSL will request a new certificate. 12:47:17 PM Analyzing “team.omroepcomeback.ml”’s DCV results … 12:47:17 PM AutoSSL will request a new certificate. 12:47:17 PM Analyzing “video.omroepcomeback.ml”’s DCV results … 12:47:17 PM AutoSSL will request a new certificate. 12:47:17 PM Analyzing “web.sql.omroepcomeback.ml”’s DCV results … 12:47:17 PM AutoSSL will request a new certificate. 12:47:17 PM Analyzing “wiki.omroepcomeback.ml”’s DCV results … 12:47:17 PM AutoSSL will request a new certificate. 12:47:17 PM The system will attempt to renew the SSL certificates for the websites (admin.php.omroepcomeback.ml: admin.php.omroepcomeback.ml www.admin.php.omroepcomeback.ml), (backup.websites.omroepcomeback.ml: backup.websites.omroepcomeback.ml www.backup.websites.omroepcomeback.ml), (chat.omroepcomeback.ml: chat.omroepcomeback.ml www.chat.omroepcomeback.ml), (conferenties.omroepcomeback.ml: conferenties.omroepcomeback.ml www.conferenties.omroepcomeback.ml), (drive.omroepcomeback.ml: drive.omroepcomeback.ml www.drive.omroepcomeback.ml), (omroepcomeback.ml: omroepcomeback.ml www.omroepcomeback.ml mail.omroepcomeback.ml webmail.omroepcomeback.ml cpanel.omroepcomeback.ml webdisk.omroepcomeback.ml), (privacy.policy.generator.omroepcomeback.ml: privacy.policy.generator.omroepcomeback.ml www.privacy.policy.generator.omroepcomeback.ml), (sharenotes.omroepcomeback.ml: sharenotes.omroepcomeback.ml www.sharenotes.omroepcomeback.ml), (team.omroepcomeback.ml: team.omroepcomeback.ml www.team.omroepcomeback.ml), (video.omroepcomeback.ml: video.omroepcomeback.ml www.video.omroepcomeback.ml), (web.sql.omroepcomeback.ml: web.sql.omroepcomeback.ml www.web.sql.omroepcomeback.ml), and (wiki.omroepcomeback.ml: wiki.omroepcomeback.ml www.wiki.omroepcomeback.ml). 12:47:19 PM The cPanel Store received “chat.omroepcomeback.ml”’s certificate order. (Order Item ID: 882886053) The system will periodically poll the cPanel Store for the issued certificate and then install it after a successful retrieval. 12:47:20 PM The cPanel Store received “omroepcomeback.ml”’s certificate order. (Order Item ID: 882886065) The system will periodically poll the cPanel Store for the issued certificate and then install it after a successful retrieval. 12:47:22 PM The cPanel Store received “drive.omroepcomeback.ml”’s certificate order. (Order Item ID: 882886081) The system will periodically poll the cPanel Store for the issued certificate and then install it after a successful retrieval. 12:47:23 PM The cPanel Store received “video.omroepcomeback.ml”’s certificate order. (Order Item ID: 882886097) The system will periodically poll the cPanel Store for the issued certificate and then install it after a successful retrieval. 12:47:25 PM The cPanel Store received “backup.websites.omroepcomeback.ml”’s certificate order. (Order Item ID: 882886109) The system will periodically poll the cPanel Store for the issued certificate and then install it after a successful retrieval. 12:47:26 PM The cPanel Store received “web.sql.omroepcomeback.ml”’s certificate order. (Order Item ID: 882886125) The system will periodically poll the cPanel Store for the issued certificate and then install it after a successful retrieval. 12:47:27 PM The cPanel Store received “admin.php.omroepcomeback.ml”’s certificate order. (Order Item ID: 882886133) The system will periodically poll the cPanel Store for the issued certificate and then install it after a successful retrieval. 12:47:28 PM The cPanel Store received “wiki.omroepcomeback.ml”’s certificate order. (Order Item ID: 882886149) The system will periodically poll the cPanel Store for the issued certificate and then install it after a successful retrieval. 12:47:29 PM The cPanel Store received “privacy.policy.generator.omroepcomeback.ml”’s certificate order. (Order Item ID: 882886161) The system will periodically poll the cPanel Store for the issued certificate and then install it after a successful retrieval. 12:47:31 PM The cPanel Store received “team.omroepcomeback.ml”’s certificate order. (Order Item ID: 882886181) The system will periodically poll the cPanel Store for the issued certificate and then install it after a successful retrieval. 12:47:32 PM The cPanel Store received “sharenotes.omroepcomeback.ml”’s certificate order. (Order Item ID: 882886185) The system will periodically poll the cPanel Store for the issued certificate and then install it after a successful retrieval. 12:47:33 PM The cPanel Store received “conferenties.omroepcomeback.ml”’s certificate order. (Order Item ID: 882886201) The system will periodically poll the cPanel Store for the issued certificate and then install it after a successful retrieval. The system has completed “ocbwnl”’s AutoSSL check.
ocbwnl Posted April 6, 2020 Author Posted April 6, 2020 Hello, I have now created a certificate with ZeroSSL. When I browse to my domain, Chrome says that the certificate is invalid (see the attached screenshot). Can anyone help me?
wolstech Posted April 6, 2020 Posted April 6, 2020 You're missing the point of AutoSSL. You don't need CloudFlare, ZeroSSL, or anything else. You don't need to install any certificates or anything. The server does all of that for you in the background. In fact, your site actually has valid certificates already. As soon as Apache restarts (usually takes up to 2 hours), SSL will work with no further effort needed on your part except possibly clearing your cache
ocbwnl Posted April 6, 2020 Author Posted April 6, 2020 OK. Another question: I try to install FileRun on drive.omroepcomeback.ml for personal cloud hosting. Softaculous gives an error when I install FileRun. How can I fix that, I need a good cloud system (FileRun is the best because its has many good plugins).Please help me!VG Greatings,
wolstech Posted April 6, 2020 Posted April 6, 2020 Our servers do not meet the requirements for that application (specifically, we intentionally disabled ioncube due to a history of it being used to run botnets and pirated software). You'll need to find something else to use or purchase a VPS.
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