[Solved] Suspended Account: Tbylicky

[tbylicky]

Hi, I guess I did not log on this past month, and so you suspended my account...  I would like said account re-activated.

 

HelioHost username: Tbylicky

server: Tommy

domain: Tbylicky.heliohost.org

Thank you.

[Luigi123]

It’s not suspended.

 

Please clear your cache.

[tbylicky]

Upon trying to login at this moment, the website informs me I am "blocked" for entering too many incorrect passwords.  I tried several times last night to change the password, but it would not let me do so, insisting that the login was invalid, or that I did not have the right email address, or that "something has gone wrong".

[wolstech]

IP unblocked.

 

Also, try resetting your password here: https://tommy.heliohost.org:2083/resetpass?start=1 The one on our website fails more often than not these days due to server load.

[tbylicky]

Thank you.  I appreciate the assistance.