HelioHost Posted February 29, 2020 Posted February 29, 2020 Username: jljcksn, Server: Johnny, Main domain: jljcksn.heliohost.org My installation did not go to plan. Can you help me?See message below.Thanks.Internal Server Error The server encountered an internal error or misconfiguration and was unableto complete your request. Please contact the server administrator at webmaster@jljcksn.heliohost.orgto inform them of the time this error occurred, and the actions youperformed just before this error. More information about this error may be available in the server error log. Additionally, a 500 Internal Server Error error was encountered whiletrying to use an ErrorDocument to handle the request. -- Warm regards. John L Jackson443.831.3048
HelioHost Posted February 29, 2020 Author Posted February 29, 2020 The issue has been resolved. Thanks. On Fri, Feb 28, 2020 at 7:18 PM Heliohost Support wrote: > Installation of what?>>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic8741>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>> -- Warm regards. John L Jackson443.831.3048
Guest yikes Posted February 29, 2020 Posted February 29, 2020 If your on Johnny, this was probably a high load issue. These kinds of errors usually happen when the website can't be reached due to high load. This is usually resolved within a few minutes all on its own, although this can and will happen again.
HelioHost Posted March 1, 2020 Author Posted March 1, 2020 Hello, my URL jljcksn.heliohost.org results in display: Internal Server Error The server encountered an internal error or misconfiguration and was unableto complete your request. Please contact the server administrator at webmaster@jljcksn.heliohost.orgto inform them of the time this error occurred, and the actions youperformed just before this error. More information about this error may be available in the server error log. Additionally, a 500 Internal Server Error error was encountered whiletrying to use an ErrorDocument to handle the request. That should not be happening. On Sat, Feb 29, 2020 at 4:39 PM Heliohost Support wrote: > If your on Johnny, this was probably a high load issue.> These kinds of errors usually happen when the website can't be reached due> to high load.> This is usually resolved within a few minutes all on its own, although> this can and will happen again.>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic8741>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>> -- Warm regards. John L Jackson443.831.3048
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