mysqlsyn Posted February 26, 2020 Posted February 26, 2020 Hi, my account (mysqlsyn) has been suspended and I honestly don't have a clue as to why it's been suspended because I didn't violate any terms of services but I do believe it might have been because of inactivity or too much usage but I don't think it could have been the usage because the API I used to use on here I transferred to another host so it would lower my usage on here and for inactivity I'm not sure if emails are sent but I haven't gotten any inactive warnings or anything. If someone could tell me the reason as to why I've been suspended that would be amazing! Thank you for this awesome free host by the way and keep up the good work.
wolstech Posted February 26, 2020 Posted February 26, 2020 Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. <br /><br />If you still see the suspended page, please clear your cache.<br /><br />If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic, you might want to consider purchasing a VPS instead. https://www.heliohost.org/vps/ VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access.
mysqlsyn Posted February 26, 2020 Author Posted February 26, 2020 Alright i'll try to figure out what was causing it, thank you.
Luigi123 Posted February 27, 2020 Posted February 27, 2020 Remember, we can try to help you quicker to figure out the problem to avoid getting your account suspended.
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