[HH#186789] New account

[HelioHost]

Username: smi93ctb, Server: Ricky, Main domain: smi93ctb.heliohost.org

 

Hello,

 

How long does it usuallyvtake for new accounts to be created?

 

Thanks

[Sn1F3rt]

Should be done in 2 hours, as Apache restarts every 2 hours iirc.

[HelioHost]

Strange, i signed up and created an account 6 hrs ago but I still can't log

in.

 

On Fri, Feb 14, 2020, 10:03 Heliohost Support wrote:

 

> Should be done in 2 hours, as Apache restarts every 2 hours iirc.

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopic8598

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

>

>

[Sn1F3rt]

Well that's weird, but I must also say that there were a lot of complaints on Discord regarding Ricky over the past few days. What's the username you signed up with?

[HelioHost]

Smi93ctb username or this email address.

[Sn1F3rt]

Well, your account has been created. Check - https://www.heliohost.org/status/?u=Smi93ctb

 

Try logging in now.

[HelioHost]

Thank you for your help.

 

>

>

[Sn1F3rt]

Not a problem at all. We're here to help.