rebal15 Posted January 17, 2020 Posted January 17, 2020 Hey there all, I have recently made an account on Ricky, but I used a domain that I didn’t want. I have tried the change domain bit on your website, but it hasn’t worked. It’s been more than 48hours I believe too.... I would like to change it to: ifhub.heliohost.org Quote
Sn1F3rt Posted January 17, 2020 Posted January 17, 2020 The main domain change script has a low efficiency and sometimes, it doesn't work at all. An Admin or a Moderator will manually update that for you. 1 Quote
rebal15 Posted January 17, 2020 Author Posted January 17, 2020 How do I get them to do this for me then? Quote
wolstech Posted January 17, 2020 Posted January 17, 2020 The domain on rebal15 has been changed to ifhub.heliohost.org. 1 Quote
rebal15 Posted January 17, 2020 Author Posted January 17, 2020 It hasn’t showed up yet. How long will it take? Quote
wolstech Posted January 17, 2020 Posted January 17, 2020 There's a conflict with something on Johnny. I'm looking into it... 1 Quote
rebal15 Posted January 17, 2020 Author Posted January 17, 2020 Ok thanks very much. If it is anything to do with my old account (rebal15), you can delete it Quote
wolstech Posted January 17, 2020 Posted January 17, 2020 That's exactly what it is. From the looks of it, the old account is only half-removed (probably failed due to load part way through). I'm re-deleting your Johnny account now, then I'll try changing your domain again. Quote
rebal15 Posted January 17, 2020 Author Posted January 17, 2020 Do you know when it will be done? I’m in a bit of a hurry. Quote
wolstech Posted January 17, 2020 Posted January 17, 2020 Sorry for the delay...Johnny took nearly 2 hours to delete your old account. Now I'm waiting on Ricky to change your domain and restart Apache, after which it should work. The domain change actually succeeded once the old account was removed and is now queued, so it's just a matter of waiting until Apache restarts so it works. 1 Quote
rebal15 Posted January 17, 2020 Author Posted January 17, 2020 (edited) Oh ok, thank you! Also, how do I do a full restore, from my backup? Edited January 17, 2020 by rebal15 Quote
wolstech Posted January 17, 2020 Posted January 17, 2020 Is it the one cPanel produces? If so, you have to unpack it first. Inside the tar archive is a folder called homedir that has all of your files, and a folder called mysql that contains your databases. The backup page in cPanel has an option to restore the database backups. Just select each file you want to restore and it'll create and populate the database. The files you can just upload with FTP or file manager. Odds are the ones you'll care about are the public_html folder. There's no need to restore the .folders (they're cPanel system data typically). 1 Quote
rebal15 Posted January 17, 2020 Author Posted January 17, 2020 OK thanks. How long do you reckon until the website is up and running? It is currently not working Quote
wolstech Posted January 17, 2020 Posted January 17, 2020 It can take several hours. Last Apache restart was 3 hours ago. Until the next restart occurs, the site won't work. The restarts occur only when load is low enough to avoid extended downtime on the server. It's supposed to be every 2 hours during periods of low load, but can be extended if load is high. Quote
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