HelioHost Posted January 16, 2020 Posted January 16, 2020 Username: agata, Server: Johnny, Main domain: agata.heliohost.org Hello, I forgot my password and I would really appreciate if you manuallychange it. Thanks, Francesco.
HelioHost Posted January 17, 2020 Author Posted January 17, 2020 Hello,the methods that you sent return an error, that's why I would like mypassword to be manually changed. Thanks, Francesco. Il giorno gio 16 gen 2020 alle ore 23:47 Heliohost Support <support@heliohost.org> ha scritto: > Hello Francesco.> > You can reset your password following one of the two ways:> Go to https://www.heliohost.org/reset/ in your browser and type your> username or email address, it'll send you a link to change your password> (*);> If the above method doesn't work, go to> https://johnny.heliohost.org:2083/resetpass?start=1and type your> username, then it'll send you a link to change your password (*).> (*) On both cases a link will be sent to your email so make sure to check> your spam folder as well.>>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic8358>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>>
HelioHost Posted January 17, 2020 Author Posted January 17, 2020 Hello.Now it worked. The other times I tried it kept saying "error, keep tryingor ask for support". Thanks for your help, Francesco. Il giorno ven 17 gen 2020 alle ore 14:57 Heliohost Support <support@heliohost.org> ha scritto: > What error are you getting?>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic8358>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>>
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