rebal15 Posted January 2, 2020 Posted January 2, 2020 Hi all, my website is down, and all of it’s sub domains. This is a serious issue, could you please fix it soon? It is at: http://ifhub.heliohost.org The server is Johnny Thanks!
wolstech Posted January 2, 2020 Posted January 2, 2020 That’s because Johnny is currently down due to load. Johnny is known for poor uptime, and is intended for those who are testing things, not for production websites that need good uptime. The only thing you can do is wait for the high load to subside. If you need better uptime, please consider moving to Tommy. Johnny’s uptime is <90% whereas Tommy is currently 100% over the last week. 1
rebal15 Posted January 3, 2020 Author Posted January 3, 2020 Ok, so how do I move all of my stuff to tommy? Or do I need to start from scratch? There are also some modules that were installed on Johnny that were necessary for my website? Will these be on it?
Sn1F3rt Posted January 3, 2020 Posted January 3, 2020 To move to Tommy you'll have to make a minimum of $1 donation and an admin will move your account to Tommy, and you'll not need to do anything. The modules, if not on Tommy, will be installed and that's not a problem. However, if you don't want to donate, you'll have to take a full account backup, request an account deletion and then signup for Tommy at midnight UTC, when the free sign-ups open up. Remember you'll have to be quick as the sign-ups fill in a few seconds. Then you'll have to restore all your stuff on the new account. (Donating is the easier option, wherein you'll not have to do anything).
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