[Answered] Internal Server Error and site loading forever

[orange77]

I'm on Johnny. The website (https://orangeadex.heliohost.org) is loading almost like forever. What's happening? Sometimes it's working, sometimes it's not. This is trying my patience. I need to end a project in less than 7 days. What to do? Thank you.

Edited December 30, 2019 by allan88

[Flaze]

The only thing you can do now is wait until the load goes down. It's 47.55 at the time I'm writing this post.

[wolstech]

That site is loading for me now. A bit slow, but it's working. If you need faster performance, moving to tommy is your best bet.

[orange77]

That site is loading for me now. A bit slow, but it's working. If you need faster performance, moving to tommy is your best bet.

Are you really sure that Tommy is better now? I don't want to make a bad decision.

[wolstech]

All of our servers experience this from time to time. If you need zero downtime, you'll need to buy a VPS or find another host. Tommy has by far the best uptime of the 3 shared hosting options though.

 

Johnny is the worst and should be avoided if you need any sense of stable service (Johnny uptime is sometimes as little as 50%).

 

I run several production websites on Tommy, and downtime of ~0-10 minutes a day is normal, generally due to load spikes (which are typically caused by other users abusing the server or running scripts that are broken...these self-correct when the server suspends the abusive account). The spikes usually last a few minutes each.

 

For reference, take a look here: http://heliohost.grd.net.pl/monitor/ (Odds are you were trying to access your site during one of those orange/blue spots on the Tommy server load bar).

[orange77]

Ok, I'll try to switch then to this other server you said. Thanks.

[wolstech]

Moving to tommy is basically night and day compared to Johnny's dismal performance.

 

Johnny was down half of yesterday based on the charts...