Java Access Revoked: prat87

[prat8789]

Hi Team,

 

The java privileges from my account were removed. I had access till yesterday (29/12/2019) and also deployed a WAR file, But today when I logged in and went to the java page, its saying request access.

I have faced this problem in past also. Although the inactive login for heliohost is 30 days, this varies greatly for Java. Please confirm what is the duration and criteria for revoking java access. As you would know once the Java access is removed, re gaining it takes a lot of time (even upto 3 months in past).

 

Please clarify my doubts.

Thanks.

 

Regards,

Prat

[wolstech]

Java can be removed simply for not having enough traffic. If you had java for a while and just let it sit unused (and only now deployed something), you probably lost it due to not using it. Even with something deployed, it must have regular traffic to it to keep it from expiring due to lack of use. We have numerous people waiting in line for it, especially on Johnny, so an instance that's receiving few or no hits will be cancelled to allow the line to move.

 

Going inactive or getting suspended will also cause you to lose your java.