steven10 Posted November 24, 2019 Share Posted November 24, 2019 Hello teamWhy can't I access to cpanel directly from my domain?cpanel.coluncol.comwhen I try to access it redirects me to the login page Quote Link to comment Share on other sites More sharing options...
Guest pooks Posted November 24, 2019 Share Posted November 24, 2019 The login page will then allow you access to Cpanel. What server are you on? Johnny: https://johnny.heliohost.org:2083Ricky: https://ricky.heliohost.org:2083Tommy: https://tommy.heliohost.org:2083 Quote Link to comment Share on other sites More sharing options...
steven10 Posted November 24, 2019 Author Share Posted November 24, 2019 I'm on Tommy I know I can access from there, but I have seen in Ricky that cpanel can be accessed directly from the main domain example: cpanel.subdomain.heliohost.org Quote Link to comment Share on other sites More sharing options...
Guest pooks Posted November 24, 2019 Share Posted November 24, 2019 Yes, it redirects to the login page. You login and there is a button that takes you to Cpanel. I use it all the time. https://cpanel.yikes.xyz Should take you to the Heliohost login page. Quote Link to comment Share on other sites More sharing options...
steven10 Posted November 24, 2019 Author Share Posted November 24, 2019 https://cpanel.davis.heliohost.org with this subdomain it does not redirect you and shows the cpanel login page Quote Link to comment Share on other sites More sharing options...
Guest pooks Posted November 24, 2019 Share Posted November 24, 2019 You can use the same username as before. Quote Link to comment Share on other sites More sharing options...
steven10 Posted November 24, 2019 Author Share Posted November 24, 2019 I think you are not understanding mewhen i visit cpanel.coluncol.com this link redirects me to the HelioHost login page, but I want that when I visit the link it shows me the cpanel login page something like this https://cpanel.davis.heliohost.org/ Quote Link to comment Share on other sites More sharing options...
Guest pooks Posted November 24, 2019 Share Posted November 24, 2019 I'll wait for a root admin to reply. However,if your trying to just access Cpanel, you can use the same username/password as you would with the Heliohost login page. Otherwise, if it can't be resolved, just use https://heliohost.org/login Quote Link to comment Share on other sites More sharing options...
Krydos Posted November 24, 2019 Share Posted November 24, 2019 Why can't you use https://www.heliohost.org/login/ ? Quote Link to comment Share on other sites More sharing options...
steven10 Posted November 25, 2019 Author Share Posted November 25, 2019 I can use https://www.heliohost.org/login/ without any problembut I want to access the cpanel login page directly, as well as this link https://cpanel.davis.heliohost.org/Is this due to a configuration within cpanel or do you configure it? Quote Link to comment Share on other sites More sharing options...
Krydos Posted November 25, 2019 Share Posted November 25, 2019 Logging in on a URL other than https://www.heliohost.org/login/ or https://ricky.heliohost.org:2083/ isn't supported, and if it does work it probably doesn't update your last login date so your account will probably end up getting suspended for inactivity. Also keep in mind that having more than one account is a violation of our terms of service, and can result in all of your accounts being suspended. Please delete all accounts except for the one you want to keep. Quote Link to comment Share on other sites More sharing options...
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