ridwan689 Posted October 30, 2019 Posted October 30, 2019 Hi i can't understand why my account has been suspended. I think this is is a mistake. Please rectify this. Username: clarkkeyDomain: sxg.heliohost.orgServer: Johnny if i cant get my account back, please unsuspend it for 3-7 days, i wanna back the data up. thanks in advance.
wolstech Posted October 30, 2019 Posted October 30, 2019 That account is suspended for Phishing. HelioHost does not tolerate phishing activity of any kind, and for security reasons will not unsuspend, back up, or delete an account that was involved in phishing. You will need to create a new account and restore any backup you may have. Please be aware that you will not be able to reuse any domains on your suspended account, and will need to pick a new username. We apologize for any inconvenience this may have caused.
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