Proaviator Posted September 6, 2019 Posted September 6, 2019 Hello, Little late on the detection, but it seems Tommy is dead, accounts deleted. The forum post suggests requesting Ricky server access here if you were a donor to Tommy. Well I was, So here I is/ =)
Guest pooks Posted September 7, 2019 Posted September 7, 2019 (edited) Hello, Little late on the detection, but it seems Tommy is dead, accounts deleted. The forum post suggests requesting Ricky server access here if you were a donor to Tommy. Well I was, So here I is/ =) If you have your old username and email, you can get a backup of your files here: https://www.heliohost.org/backup/ If you cant seem to retrieve it, let us know and a root admin will be with you shortly. Note: Tommy ETA is unknown. Right now everyone is shooting for the end of September, but nobody actually knows when it will come back. Edited September 7, 2019 by jenovaon
Proaviator Posted September 7, 2019 Author Posted September 7, 2019 I have my files. I was looking for a Ricky invite. The forum post mentioned that Tommy Donors could move to Ricky. How do I get that invite?
Luigi123 Posted September 7, 2019 Posted September 7, 2019 You will need to make a donation at heliohost.org/donate of minimum $1.00. Then, paste your transaction ID. Our root admin will verify your donation and once verified, they will going to send an invitation to your email address in no time.
Flaze Posted September 7, 2019 Posted September 7, 2019 Since you already donated in the past, please provide us the transaction ID here.
Proaviator Posted September 10, 2019 Author Posted September 10, 2019 where do I find the transaction ID?
Sn1F3rt Posted September 10, 2019 Posted September 10, 2019 In the PayPal past transactions page, search for your donation to HelioHost.
Proaviator Posted September 17, 2019 Author Posted September 17, 2019 (edited) **removed** Edited September 23, 2019 by Proaviator
Byron Posted September 17, 2019 Posted September 17, 2019 I'm not seeing that donation on PayPal. How long ago was this and was this through PayPal or the Fundraiser? Also check your transaction id for any errors.
Proaviator Posted September 23, 2019 Author Posted September 23, 2019 I'm not seeing that donation on PayPal. How long ago was this and was this through PayPal or the Fundraiser? Also check your transaction id for any errors. Paid with Visa VISA Debit Card x-1594 You'll see "PAYPAL *HELIOHOST" on your card statement. Category Donations Transaction ID 1AV11162NU3907015 Sent to Helio Networks 802-884-3546 https://heliohost.org/ admin@heliohost.org Total $10.00 Purchase details Heliohost Donate $0.00
Byron Posted September 24, 2019 Posted September 24, 2019 This support request is being escalated to our root admin.
Krydos Posted September 24, 2019 Posted September 24, 2019 Did you donate through the Sparkie fundraiser on gofundme? If so could you please provideThe name you donated asThe date you donatedThe amount you donatedYou already provided #3 is $10. Sorry, I can't look up gofundme donations by transaction id. Thanks.
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