csprojec Posted August 29, 2019 Posted August 29, 2019 (edited) My account was deleted because I forgot to login. I did not receive email to remind me in August 2019 unlike the previous months. In 2017 my account was gone too due to server crash and I had to start again. Is it possible to restore my account after being deleted? Email: anastasiavalens@gmail.com Server: Tommy Account: csproject Thank you very much. Edited August 29, 2019 by csprojec
Sn1F3rt Posted August 29, 2019 Posted August 29, 2019 Your account wasn't deleted. Tommy's being rebuilt due to a recent crash. Hence it's formatted and all accounts in it are gone. Go to https://www.heliohost.org/backup and download your backup with your previous Tommy credentials. Now what you can do is wait for Tommy to come back and create an account again. Otherwise you can temporarily create an account on Ricky which can be moved to Tommy after he's back. If you're a donor is your transaction ID and you can receive an invite. Otherwise consider signing up at midnight UTC when the registrations open up. 1
wolstech Posted August 29, 2019 Posted August 29, 2019 Pretty much was sohamb03 said...that account got lost in a server crash. You will need to download the backup and set up a new account.
csprojec Posted September 1, 2019 Author Posted September 1, 2019 Thank you very much for replies. Yes, I have got my back up and will wait and sign up for Tommy again. Thank you guys!
Sn1F3rt Posted September 1, 2019 Posted September 1, 2019 BTW, if you prefer, you can have a Ricky account for now. That will be moved to Tommy once he's back.
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