lavieboo Posted August 28, 2019 Posted August 28, 2019 As mentioned in other post, Tommy server users that made a donation can ask for a invite to create a Ricky account. So here I am. My Tommy username: Lavieboo Transation ID:54U518257G8587817 i downloaded BU of SQL DB but is there a way to get my PHP files ant other files that were stored on my FTP? Thanks in advance!
Luigi123 Posted August 28, 2019 Posted August 28, 2019 This support request is being escalated to our root admin. Also, how did you donate?
wolstech Posted August 28, 2019 Posted August 28, 2019 The archive lavieboo.tar.gz in your backup contains the files. You can open it using 7-zip on your PC. I can't check the donation where I am at the moment.
lavieboo Posted August 29, 2019 Author Posted August 29, 2019 yhank you i used the invite and all seams wellexcept after i restored the DB i cannot remotely connect to my DB'swhat can be the problem
Sn1F3rt Posted August 29, 2019 Posted August 29, 2019 For MySQL databases you'll have to enableb remote connection through cPanel again. For PostgreSQL DBs, it'll again have to be set up by Krydos for you. You can post them here, to enable remote connection.
lavieboo Posted August 29, 2019 Author Posted August 29, 2019 i enabled my mySQL from cpanel and i still cannot connect
wolstech Posted August 29, 2019 Posted August 29, 2019 Did you put an IP or a % sign? Put an % sign as the IP and test just to be sure it's not the server. If you have a % sign in there already and it still won't connect, let us know. Odds are though that if it's not permissions, it's probably due to overloading (MySQL seems to be down a lot on Ricky...I've been getting tons of database errors on my website and applications).
Sn1F3rt Posted August 29, 2019 Posted August 29, 2019 I amnt so used to DBs but I think it should be only a % sign. 1
wolstech Posted August 29, 2019 Posted August 29, 2019 Yep, just a single % is all that's needed in that field. Try giving that a shot.
lavieboo Posted August 29, 2019 Author Posted August 29, 2019 thanks i used a%and it worksdon't know if its due to that or just luck of load timeone final problem i cant accesses my php files that are in public folder when i try http://lavieboo.heliohost.org/students.php i get This site can’t be reachedlavieboo.heliohost.org’s server IP address could not be found. Go to http://heliohost.org/Search Google for lavieboo heliohost org studentsERR_NAME_NOT_RESOLVED
lavieboo Posted August 29, 2019 Author Posted August 29, 2019 now i get Internal Server ErrorThe server encountered an internal error or misconfiguration and was unable to complete your request.Please contact the server administrator at webmaster@lavieboo.heliohost.org to inform them of the time this error occurred, and the actions you performed just before this error.More information about this error may be available in the server error log.Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.
wolstech Posted August 30, 2019 Posted August 30, 2019 The first error is because NS1 is still broken. The second error could be a number of things. First, make sure your PHP files are set to permissions of 644. Second, rename any .htaccess files you may have. Third, it might just be load.
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