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Posted

a. your HelioHost username: asso
b. the server your account is on: Ricky
c. your HelioHost main domain: http://asso.heliohost.org

 

NB: We are a NGO organization, asso.lu is our main domain

 

NB2: Already redirected asso.lu (Luxembourg) to asso.heliohost.org, with Edge, the website asso.lu displays suspended.

With Chrome it displays as Queued.

 

Posted

It's been queued like another recent complaint.

 

Probably an Apache restart is required for the changes to occur.

Posted

Please change the domain's name servers to ns1.heliohost.org and ns2.heliohost.org, then add the domain under Aliases in cpanel. After that it should work within 2 hours of completing the steps.

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