HelioHost Posted May 21, 2019 Posted May 21, 2019 Username: vizinho, Server: Tommy, Main domain: vizinho.heliohost.org [HH#359259] Hello. I reset password but wasn't possible:"Uh oh, there was an error changing your password. The admins have alreadybeen notified of the problem, but if you would like us to manually changeyour password for you please contact support. You could also try resetingyour password again." Can you help putting it all together? Joao On Tue, May 21, 2019 at 7:24 PM Heliohost Support wrote: > Have you try resetting your password?>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic=35829>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>> -- JV
qsgt Posted May 21, 2019 Posted May 21, 2019 Hello, Please try logging in / resetting your password again now. There was an issue with the /var partition on Tommy being full which has now been fixed. Let us know if you are still having problems or if there is anything else we can help with.
Krydos Posted May 21, 2019 Posted May 21, 2019 That error message is from trying to reset your hosting password. I thought you were trying to reset your forum password? They are separate accounts even though the forum account is created for you when you create your hosting account. Changing the password on one doesn't change the password on both.
vizinho Posted May 21, 2019 Posted May 21, 2019 Yes, I was trying to change on the hosting...I took care of the things on the forum but now I'm out of the hosting!Can you have a look? Thanks.
Luigi123 Posted May 21, 2019 Posted May 21, 2019 I was about to reset your password and send it to you, but since you already got it. Please let us know if you have any questions or problems. We are here to help!
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