HelioHost Posted May 2, 2019 Posted May 2, 2019 Username: mdlee, Server: Tommy, Main domain: q8nsouq.com Hi my account is suspended and i need to delete this account permanentlyand files inside it.username: worklee67@gmail.comServer: tommy Virus-free.www.avast.com
wolstech Posted May 2, 2019 Posted May 2, 2019 This account got suspended because it was hacked and used for illegal activity. It'll delete itself eventually when disk space is needed, however we generally do not manually delete hacked accounts in case they're needed for evidence. If you need your domain removed from it or want a new account, please let us know and we can release it and/or send an invite so you can make a new account.
HelioHost Posted May 2, 2019 Author Posted May 2, 2019 Yes, please remove my domain On Thu, May 2, 2019 at 12:30 PM Heliohost Support wrote: > This account got suspended because it was hacked and used for illegal> activity. It'll delete itself eventually when disk space is needed, however> we generally do not manually delete hacked accounts in case they're needed> for evidence.> If you need your domain removed from it or want a new account, please let> us know and we can release it and/or send an invite so you can make a new> account.>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic5695>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>>
wolstech Posted May 2, 2019 Posted May 2, 2019 Your domain and email address have been released from the banned account. I've sent you an invite for a replacement account as well in case you want to sign up again.
HelioHost Posted May 2, 2019 Author Posted May 2, 2019 Thank you for your help! On Thu, May 2, 2019 at 2:17 PM Heliohost Support wrote: > Your domain and email address have been released from the banned account.> > I've sent you an invite for a replacement account as well in case you want> to sign up again.>>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic5695>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>>
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