sylvain Posted March 20, 2019 Posted March 20, 2019 Hi I'm on the server: Tommy My user name is: sfavron Here is the problem that i dont know and understand because my knowledges are very limited. So could you please check it and fix it? When i go on my page:http://sylvain.heliohost.org/web-search.php It say there is an 500 error message. I dont know why it does this and dont know how to fix. Looking on google what is a 500 error, it say that it is not the PC but a server error. Thank's for your time and help to fix this error. A+
Flaze Posted March 20, 2019 Posted March 20, 2019 My PHP site also doesn't work. HTML files seems to be working fine. Seems like PHP is somehow broken? I'm not even sure.
wolstech Posted March 20, 2019 Posted March 20, 2019 PHP 5.6 and newer are currently unavailable on Tommy due to technical issues with the server. Also, mail services are currently down on Tommy regardless of software version. PHP 5.4 and 5.5 are working properly. PHP 7.2: https://krydos.heliohost.org/72/phpinfo.php (broken, 500 error)PHP 7.1: https://krydos.heliohost.org/71/phpinfo.php (broken, 500 error)PHP 7.0: https://krydos.heliohost.org/70/phpinfo.php (broken, 500 error)PHP 5.6: https://krydos.heliohost.org/56/phpinfo.php (broken, 500 error)PHP 5.5: https://krydos.heliohost.org/55/phpinfo.php (working)PHP 5.4: https://krydos.heliohost.org/54/phpinfo.php (working)
wolstech Posted March 20, 2019 Posted March 20, 2019 Fixed. /var/tmp was full because some clown filled it trying to update drupal. I cleaned out the update temp files and it freed 30%. There's a lot of other stuff in there that looks like it could go too, but some of it looks like cPanel stuff so I'll leave that for Krydos. The /var/tmp was to blame for PHP acting up, but I still have no idea why exim won't start. I'm guessing it's the swap file, but there's tons of regular RAM free.
sylvain Posted March 21, 2019 Author Posted March 21, 2019 Thank's Wolstech for the help! I wonder who would update drupal, dont know how to update some things on the server? I just create some html pages, some basic php page, some flash content, some images; and sometimes some sound. But updating some drupal or wordpress or other softs, i dont know how it work. I prefere that some Root Admin's do it. I'm not gonna play with it and dont want to, because i'm affraid to make some errors. Not much knowledges, just basic knowledges. A suggestion is on the cPanel they would simply have some "clean icon" like crapcleaner. To simply click on a start button to do a safe clean. This could save some space drive and make the server much clean. Wonder if it is possible? Similar with the Antivirus Scan Icon, to scan the files. That i do once a while, just to say to the server and the admin's; to keep my hosting alive. What i find strange, is when i antivirus scan the files it scan all and i see that it scan also some folders and files that i dont know; i think to my self that it is probably some cpanel files or other server files that i dont know and might be important. Also that the php page file is for an old version of php. Once again thank's for the help.
wolstech Posted March 21, 2019 Posted March 21, 2019 /var/tmp is one of two temp folders on the server (the other being /tmp). A lot of software stores stuff like update packages waiting to be installed in there during longer tasks. Newer PHP versions store session data and the like in there as well. The disk space problems occur when, over time, those tasks don't clean up after themselves and leave the files behind (usually due to task failure)...they eventually just pile up and it runs out of space. In theory it's possible to create a cpanel module to remove all files you own from the temp folder, but since users can't really see what they have in the temp folders, it's kind of pointless. When it fills up we just clean it out all at once.
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