HelioHost Posted February 27, 2019 Posted February 27, 2019 Username: jenovaon, Server: Tommy, Main domain: jenovaonline.ga Hello, my name is Roy (username: jenovaon). I just bought a VPS server and was speaking with Krydos and I deleted theemail without responding, due to the fact that there where multiple draftsand I thought I was deleting the drafts. The last message I think I remember receiving was about SSH and why I couldnot access it, due to bad username/password. I think I know why I got the error: Access Denied. I received error log emails from the server that stated the IP address Iwas accessing Putty from was blocked permanently. Is there any way that I can unblock myself? Thanks! ~Roy
Krydos Posted February 27, 2019 Posted February 27, 2019 Log in to CWP and go to Security >> CSF Firewall. Click the button that says "Firewall Deny IPs". This should bring up a text box listing all of the denied IPs, one of which is yours. You can check your ip by going to https://www.heliohost.org/ip.php Delete the line that matches your ip and click "Save Changes" at the bottom.
HelioHost Posted February 27, 2019 Author Posted February 27, 2019 So after much messing around, I think I broke my server. I don't think I want to use VPS anymore. I'm super confused and very frustrated at myself. I know I can ask for help if I need it, but I don't think I am ready for my own server, just yet. :/ Thank you for giving me this opportunity tho, I learned a lot, even if in the end everything broke. ~Roy On 2/26/2019 7:57 PM, Heliohost Support wrote:> Log in to CWP and go to Security >> CSF Firewall. Click the button that says "Firewall Deny IPs". This should bring up a text box listing all of the denied IPs, one of which is yours. You can check your ip by going to https://www.heliohost.org/ip.php Delete the line that matches your ip and click "Save Changes" at the bottom.>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic=35239>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>-- - Message composed and sent with Thunderbird -
Krydos Posted February 28, 2019 Posted February 28, 2019 That's too bad. Let us know if you want to give it another shot. The best way to learn is by doing it. I've shut down your vps.
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