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Posted

That account is suspended for Phishing.

 

HelioHost does not tolerate phishing activity of any kind, and for security reasons will not unsuspend, back up, or delete an account that was involved in phishing. You will need to create a new account and restore any backup you may have. Please be aware that you will not be able to reuse any domains on your suspended account, and will need to pick a new username.

 

We apologize for any inconvenience this may have caused.

Posted

I took a look through this account...it looks like it got hacked. That hacker then used your account to set up phishing.

 

If there's any data you specifically need, let me know, it might be retrievable depending on what it is (I can't provide scripts, but things like photos and such if any could be retrieved) I've sent to an invite for a new account too so you don't have to wait until registration opens.

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