[Answered] About the 30 days activation

[garrigue]

Hello,

Does it has to be the administrator to connect to Cpannel once every 30 days or it can also be the users of cpanel ?

If the account is suspended, does the website becomes offline too?

How long do we have to reactivate the account before all data been deleted?

Thank you

Edited November 19, 2018 by garrigue

[wolstech]

The account's owner has to log into cpanel to keep it from getting suspended, and if the account gets suspended, the site stops working until it's renewed. After some additional time, the account gets archived.

 

The data is only deleted if we run out of disk space. In this scenario, the accounts that have been archived the longest are deleted. The time needed for that to occur varies by server, but is usually a year or more unless we have a hardware failure.

[garrigue]

OK thank you very much for your detailed answer.