HelioHost Posted September 8, 2018 Posted September 8, 2018 Username: N/A, Server: N/A, Main Domain: N/A Hi, I'm having trouble signing up. I have whitelisted the email address and tried to sign up with two different email addresses (this one and lee@boswyckfarms.org) but the email confirming the signup never comes through. Any suggestions? Thank you, Lee Lee Mandell - 617-666-8486Chief Software Engineer1101 Piru Canyon RoadPO Box 226 Piru, CA 93040lm@leafliftsystems.com www.LeafLiftSystems.com
Byron Posted September 8, 2018 Posted September 8, 2018 What server are you trying to signup with? And at what time?
HelioHost Posted September 8, 2018 Author Posted September 8, 2018 It looks like I finally got in but now need to wait for 20 hours for spaces to free up. Lee Lee Mandell - 617-666-8486Chief Software Engineer1101 Piru Canyon RoadPO Box 226 Piru, CA 93040lm@leafliftsystems.com www.LeafLiftSystems.com > On Sep 7, 2018, at 6:42 PM, Heliohost Support wrote:> > What server are you trying to signup with? And at what time?> > > You may view the status of your ticket by visiting:> > https://www.helionet.org/index/index.php?showtopic=34141> > Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>
wolstech Posted September 8, 2018 Posted September 8, 2018 Yeah, the servers usually fill pretty quickly. The registration opens every day at midnight UTC, so that's the best time to check. Be aware that you'll likely get a Ricky account. Tommy's registration quota fills within seconds due to demand every day, but Ricky lasts 10-60 minutes. We have users who literally sit there and mash F5 at midnight trying to get a Tommy account for free... If you really need to be on Tommy or don't want the hassle of waiting, donating $1 is probably the easiest way to get a Tommy account, because all donors receive one as a thank you gift within 24 hours for donations $1 and up. If you decide to donate, please send us your transaction ID so we can process your donation and send you the Tommy account invite.
HelioHost Posted September 8, 2018 Author Posted September 8, 2018 I just donated $5. The transaction id is 4JF71005MY977213L. Let me know what I need to do next. Thanks, Lee Lee Mandell - 617-666-8486Chief Software Engineer1101 Piru Canyon RoadPO Box 226 Piru, CA 93040lm@leafliftsystems.com www.LeafLiftSystems.com > On Sep 7, 2018, at 8:48 PM, Heliohost Support wrote:> > Yeah, the servers usually fill pretty quickly. The registration opens every day at midnight UTC, so that's the best time to check. Be aware that you'll likely get a Ricky account. Tommy's registration quota fills within seconds due to demand every day, but Ricky lasts 10-60 minutes. We have users who literally sit there and mash F5 at midnight trying to get a Tommy account for free...> > If you really need to be on Tommy or don't want the hassle of waiting, donating $1 is probably the easiest way to get a Tommy account, because all donors receive one as a thank you gift within 24 hours for donations $1 and up. If you decide to donate, please send us your transaction ID so we can process your donation and send you the Tommy account invite.> > > You may view the status of your ticket by visiting:> > https://www.helionet.org/index/index.php?showtopic=34141> > Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>
Byron Posted September 8, 2018 Posted September 8, 2018 I just sent you an invite to the email you used at paypal to signup with the Tommy server. Thank you for your donation, we really appreciate it.
HelioHost Posted September 8, 2018 Author Posted September 8, 2018 The invitation didn't come through. Could you send it again? Thank you. Lee Lee Mandell - 617-666-8486Chief Software Engineer1101 Piru Canyon RoadPO Box 226 Piru, CA 93040lm@leafliftsystems.com www.LeafLiftSystems.com > On Sep 8, 2018, at 2:51 PM, Heliohost Support wrote:> > I just sent you an invite to the email you used at paypal to signup with the Tommy server. Thank you for your donation, we really appreciate it.> > > You may view the status of your ticket by visiting:> > https://www.helionet.org/index/index.php?showtopic=34141> > Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>
HelioHost Posted September 8, 2018 Author Posted September 8, 2018 Thank you that is where it was. Lee Lee Mandell - 617-666-8486Chief Software Engineer1101 Piru Canyon RoadPO Box 226 Piru, CA 93040lm@leafliftsystems.com www.LeafLiftSystems.com > On Sep 8, 2018, at 4:11 PM, Heliohost Support wrote:> > Did you check your spam folder?> > > You may view the status of your ticket by visiting:> > https://www.helionet.org/index/index.php?showtopic=34141> > Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>
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