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Posted

Username: N/A, Server: N/A, Main Domain: N/A

 

I'm trying to get access to .NET, so that I can upload an ASP.NET Core MVC Site. My username is gcurtiss and the domain is gcurtiss.heliohost.com

 

Thanks,

Joshua Kyte

Posted

MVC requires admin involvement beyond just enabling the .NET support, though I'm not sure exactly what is required. Our root admin Krydos is the one who handles these requests.

 

Also, please be aware that you will receive a faster response on the forums for this request, as we are unable to escalate email tickets.

Posted

Thanks. The site won't let me post a question in the forums. I've been

trying multiple times to get in contact with someone about my site

 

On Thu, Aug 16, 2018 at 7:43 AM Heliohost Support

wrote:

 

> MVC requires admin involvement beyond just enabling the .NET support,

> though I'm not sure exactly what is required. Our root admin Krydos is the

> one who handles these requests.

>

> Also, please be aware that you will receive a faster response on the

> forums for this request, as we are unable to escalate email tickets.

>

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopic=33968

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

>

>

Posted

What does it say when you try? You'll need to post in customer service, and we don't restrict posting in there unless you're flagged for spam. You should also be able to create a new forum account if you need to as well.

 

What's your forum username and I can check your account for you.

Posted

It should be joshk418

 

On Thu, Aug 16, 2018 at 12:13 PM Heliohost Support

wrote:

 

> What does it say when you try? You'll need to post in customer service,

> and we don't restrict posting in there unless you're flagged for spam. You

> should also be able to create a new forum account if you need to as well.

>

> What's your forum username and I can check your account for you.

>

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopic3968

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

>

>

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