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Posted

Well how can I transfer my account to a different server?

 

On Tue, May 15, 2018 at 10:40 AM, Heliohost Support

wrote:

 

> That account is on Johnny, which has failed. You can download the content

> from here: https://heliohost.org/backup/

>

> For more information, please see the recent posts in

> https://www.helionet.org/index/forum/1-news/

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopic2933

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

>

>

Posted

You have to download your account's contents from here: https://heliohost.org/backup/ then sign up again at midnight UTC when we give away a few free accounts, or donate to get a Tommy invite.

 

Without Johnny working, we don't have a server that offers day-round registration and unlimited accounts. While this will eventually change when we repair Johnny, we're not sure when that will be.

Posted

Alright, in that case, would it be possible to have my account deleted so

that I could create a new one without being redirected to the inactive page?

 

On Tue, May 15, 2018 at 11:04 AM, Heliohost Support

wrote:

 

> You have to download your account's contents from here:

> https://heliohost.org/backup/ then sign up again at midnight UTC when we

> give away a few free accounts, or donate to get a Tommy invite.

>

> Without Johnny working, we don't have a server that offers day-round

> registration and unlimited accounts. While this will eventually change when

> we repair Johnny, we're not sure when that will be.

>

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopic2933

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

>

>

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