HelioHost Posted May 10, 2018 Posted May 10, 2018 Username: ivanzhda, Server: Johnny, Main domain: analystbi.com Hi, I would like to reactivate my account ivan.zhdanov@hotmail.com.Unfortunately it doesn't work through the web page. I get a blank page after clicking renew button and account is not activated. Sincerely,Ivan
wolstech Posted May 10, 2018 Posted May 10, 2018 Your account was on Johnny, which has failed. See the recent posts in https://www.helionet...x/forum/1-news/ for more information. Backups of your account data can be had from https://heliohost.org/backup/ , after which you can sign up again on a different server when registrations open at midnight UTC (be aware they fill quickly each day) or donate and receive a Tommy invite by email.
ivanzhda Posted May 10, 2018 Posted May 10, 2018 Hi, the backup page also doesn't work. Actually, I don't need it. But anyway, when I try to sign up, it redirects me back to account renewal, instead of creating a new. Thanks.
wolstech Posted May 10, 2018 Posted May 10, 2018 Pick a different email address/username/domain. It's redirecting you there because it thinks you have an account already. We didn't flush out the Johnny accounts in case we manage to fix Johnny at a later date.
Recommended Posts