[HH#852520] Suspended Account

[HelioHost]

Username: collerpa, Server: Johnny, Main domain: globalconstructing.com

 

Dear sir/Madam

 

i would like to know how ,i can post a complain on the helio host

website.My account has been suspended.

 

Please guide me on the steps.

 

Robinson

[Krydos]

There is malware sending spam emails on your account located at

 

/home/collerpa/public_html/wp-includes/js/tinymce/jyxcplsv.php

 

Malware is really common on wordpress which is one of the many reasons we recommend people don't use it. You'll need to delete your whole wordpress install and start over to make sure the malware is all gone. If you fail to take care of the issue your account will be permanently suspended. Let us know when you're ready to fix the problem and we can unsuspend you.