bayu909 Posted February 23, 2018 Share Posted February 23, 2018 Hello Van you give a reason, why my account has been suspended? I was Created and verified my account yesterday and today i just got suspend, can you pls tell me why? Pls help, thanks Link to comment Share on other sites More sharing options...
Luigi123 Posted February 23, 2018 Share Posted February 23, 2018 That account is suspended for Phishing. For security reasons, phishing accounts cannot be unsuspended, backed up, or deleted. You will need to create a new account and restore any backup you may have. Please be aware that you will not be able to reuse any domains on your suspended account, and will need to pick a new username. We apologize for any inconvenience this may have caused. Link to comment Share on other sites More sharing options...
bayu909 Posted February 23, 2018 Author Share Posted February 23, 2018 What? A Phising im not, yesterday i just Created my account and registered my website I have not even written a script on the website, except index.html and it's not a phishing, just a code states that the website is coming soon Link to comment Share on other sites More sharing options...
bayu909 Posted February 23, 2018 Author Share Posted February 23, 2018 if you do not believe, why do not you just check it yourself, the content of my web Link to comment Share on other sites More sharing options...
Luigi123 Posted February 23, 2018 Share Posted February 23, 2018 (edited) I will escalate this to our root admin to help you with that. Escalating. Edited February 23, 2018 by Luigi123 Link to comment Share on other sites More sharing options...
bayu909 Posted February 23, 2018 Author Share Posted February 23, 2018 I have not even uploaded any files into the "file manager" Link to comment Share on other sites More sharing options...
bayu909 Posted February 23, 2018 Author Share Posted February 23, 2018 Thanks for your help, and pls don't do this to me again Link to comment Share on other sites More sharing options...
wolstech Posted February 23, 2018 Share Posted February 23, 2018 That account got suspended during a bulk phishing cleanup I did this morning. It very closely resembles an account that was actually phishing (username and IP address are nearly identical to a Mobile Legends phishing site). I actually checked account content and don't see any phishing files on your account, and we haven't received any reports for the account. The domain and index.html do content suggest dubious content might be offered on the site. Please be advised that discussing illegal activity, offering hacking tools, and similar topics are NOT permitted and will result in a permanent ban. Also, be aware that we do not offer email services to users in your country. Since there's nothing on there that's illegal right now, you've been unsuspended. Finally, your DNS is incorrect on your domain. Please delete the A and CNAME records and add NS records pointed to NS1.heliohost.org and NS2.heliohost.org if you want that domain to function correctly. https://bybyron.net/php/tools/dns_records.php?domain=fsc-cyberteam.tk&rec=ALL Link to comment Share on other sites More sharing options...
bayu909 Posted February 23, 2018 Author Share Posted February 23, 2018 That account got suspended during a bulk phishing cleanup I did this morning. It very closely resembles an account that was actually phishing (username and IP address are nearly identical to a Mobile Legends phishing site). I actually checked account content and don't see any phishing files on your account, and we haven't received any reports for the account. The domain and index.html do content suggest dubious content might be offered on the site. Please be advised that discussing illegal activity, offering hacking tools, and similar topics are NOT permitted and will result in a permanent ban. Also, be aware that we do not offer email services to users in your country. Since there's nothing on there that's illegal right now, you've been unsuspended. Finally, your DNS is incorrect on your domain. Please delete the A and CNAME records and add NS records pointed to NS1.heliohost.org and NS2.heliohost.org if you want that domain to function correctly. https://bybyron.net/php/tools/dns_records.php?domain=fsc-cyberteam.tk&rec=ALLThanks, thank you very much, i Will check it now, thanks again Link to comment Share on other sites More sharing options...
bayu909 Posted February 23, 2018 Author Share Posted February 23, 2018 I'm using freenom for register my domain, its not available NS record, onlyAAAAACNAMELOCMXNAPTRRPTXT What record that must i choose? Link to comment Share on other sites More sharing options...
wolstech Posted February 23, 2018 Share Posted February 23, 2018 You need to select "custom name servers" or "use my own dns" and enter them in there. It's been a while since I've used Freenom, but we have thousands of their domains hosted here, so I know the option is there. Link to comment Share on other sites More sharing options...
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