[Solved] 500 Internal Server Error

[batti74]

Hi,

I'm trying to install a software: uploaded it in the "fatture" folder, unzipped, changed permissions to 777 and set the subdomain to the folder (also on CloudFlare). But it didn't work...

Could you help me? This is the adress: http://fatture.battistini-impianti.it

Thanks

Edited January 24, 2018 by batti74

[wolstech]

The permissions need to be 644 on the files, 755 on directories. Do not use 777.

[batti74]

Doesn't work...

[wolstech]

I just looked at the system requirements for OpenStaManager...that will not run on our service because it requires PHP short tag support. See https://www.openstamanager.com/faq/ (last question).

 

Please find different software.

[batti74]

Ok, thanks!

[batti74]

I wrote at the creators of the software and they said that short tags are completely replaced with the standard ones in the last beta version, which I'm trying to install...

[batti74]

In the error_log file:

[24-Jan-2018 15:08:50 UTC] PHP Warning:  Module 'apcu' already loaded in Unknown on line 0
[24-Jan-2018 15:09:41 UTC] PHP Warning:  Module 'apcu' already loaded in Unknown on line 0
[24-Jan-2018 15:09:41 UTC] PHP Warning:  Module 'apcu' already loaded in Unknown on line 0
[24-Jan-2018 15:10:03 UTC] PHP Warning:  Module 'apcu' already loaded in Unknown on line 0
[24-Jan-2018 15:13:42 UTC] PHP Warning:  Module 'apcu' already loaded in Unknown on line 0
[24-Jan-2018 15:33:18 UTC] PHP Warning:  Module 'apcu' already loaded in Unknown on line 0
[24-Jan-2018 15:36:00 UTC] PHP Warning:  Module 'apcu' already loaded in Unknown on line 0
[24-Jan-2018 15:36:02 UTC] PHP Warning:  Module 'apcu' already loaded in Unknown on line 0
[24-Jan-2018 15:36:04 UTC] PHP Warning:  Module 'apcu' already loaded in Unknown on line 0
[24-Jan-2018 15:36:07 UTC] PHP Warning:  Module 'apcu' already loaded in Unknown on line 0
[24-Jan-2018 15:36:08 UTC] PHP Warning:  Module 'apcu' already loaded in Unknown on line 0
[24-Jan-2018 15:36:11 UTC] PHP Warning:  Module 'apcu' already loaded in Unknown on line 0
[24-Jan-2018 15:43:31 UTC] PHP Warning:  Module 'apcu' already loaded in Unknown on line 0
[24-Jan-2018 15:50:26 UTC] PHP Warning:  Module 'apcu' already loaded in Unknown on line 0
[24-Jan-2018 16:00:48 UTC] PHP Warning:  Module 'apcu' already loaded in Unknown on line 0

[wolstech]

You didn't change the permissions on the files in any of the subfolders.

-rw-rw-rw-. 1 batti74 batti74  2192 Sep 15 13:15 bottom.php
-rw-rw-rw-. 1 batti74 batti74 23835 Sep 20 10:11 configuration.php
-rw-rw-rw-. 1 batti74 batti74  7103 Sep 15 16:24 manager.php
-rw-rw-rw-. 1 batti74 batti74 12022 Sep 19 13:03 top.php
-rw-rw-rw-. 1 batti74 batti74 10910 Sep 15 16:24 update.php
    

The above was the contents of the include folder...those files are not 644 like they need to be. Neither are the files in any of the other subfolders. Go through all the subfolders and make sure the files are 644.

[wolstech]

There's something more than just permissions wrong here I think. I renamed your .htaccess for you to htaccess.old, that didn't help. I also eliminated the software as a cause by creating http://fatture.battistini-impianti.it/test.php...it should produce a phpinfo(); but it doesn't work either. 

 

Moved so Krydos will look into this for you.

[batti74]

Thanks. I noticed now that also my main website has the same error: https://battistini-impianti.it

But there's no error_log file in the public_html folder...

[batti74]

I fixed the two websites editing the .htaccess file. Problems solved!

Edited January 24, 2018 by batti74

[wolstech]

Odd that it didn't work when I renamed it earlier    Glad to hear you got it fixed though

 

Let us know if you need anything else.