[HH#78802] MySQL Database Connection Error: Protocol Mismatch

[HelioHost]

Username: joseric, Server: Ricky, Main domain: suevo.heliohost.org

 

Hi,

 

I'm having a problem on connecting to your MySQL database. I can properly connect if I'm not using SSL or go to phpmyadmin.

 

Sincerely,

 

Jose Mari P. Ricardo

BS COMPUTER ENGINEERING - V

SILLIMAN UNIVERSITY STUDENT

 

Sent from Mail for Windows 10

[wolstech]

We don't support SSL for MySQL. Please set the SSL option to "No" (instead of if available) if you're using MySQL workbench.

[HelioHost]

Okay. Thanks for the info.

 

Sincerely,

 

Jose Mari P. Ricardo

BS COMPUTER ENGINEERING - V

SILLIMAN UNIVERSITY STUDENT

 

Sent from my iPhone

 

> On 8 Jan 2018, at 7:00 PM, Heliohost Support wrote=

:

>

> We don't support SSL for MySQL. Please set the SSL option to "No" (instead=

of if available) if you're using MySQL workbench.

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopic=3D31291

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

>

[josepric]

This has been resolved. Thank you.