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Posted

Username: chinna89, Server: Johnny, Main domain: chinna89.heliohost.org

 

thank you its working

 

actually its was a small mistake sorry for that. thank you.

 

what are the nameservers of heliohost?

 

or how to add my old domain to heliohost site?

 

or how to replace my primary domain name to my existing domain?

Posted

Once you set the nameservers, be sure to add the domain in cPanel. Add it as an Alias to make it show the same content as your heliohost.org subdomain. Add it under Addon domains if you want it to show different content. After that, wait 12 hours and clear your cache.

 

Please note that if you choose an Addon domain, they sometimes fail to create properly on Johnny (you'll know because it won't appear in the list and may give you an error about it already being in the Apache configuration). If this happens to you, please let us know and we'll provide instructions to fix it.

Posted

i created a aliases domain .

 

it is showing in my domain list .

 

1.but when i enter my aliases domain in browser im getting a page saying

account queued.(how to solve this?)

 

2.my intension is to replace my heliohost domain with aliases domain(my

domain),how to replace heliohost domain with my domain??

 

On Sun, Jan 7, 2018 at 7:27 AM, Heliohost Support

wrote:

 

> Once you set the nameservers, be sure to add the domain in cPanel. Add it

> as an Alias to make it show the same content as your heliohost.org

> subdomain. Add it under Addon domains if you want it to show different

> content. After that, wait 12 hours and clear your cache.

>

> Please note that if you choose an Addon domain, they sometimes fail to

> create properly on Johnny (you'll know because it won't appear in the list

> and may give you an error about it already being in the Apache

> configuration). If this happens to you, please let us know and we'll

> provide instructions to fix it.

>

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopic1265

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

>

>

Posted

The queued page will go away when setup is complete. The domain will show your site's content, simply don't give out the HelioHost.org domain if you don't want to use it.

 

There is a way to get rid of it entirely, but we generally recommend you don't in case something goes wrong with your own domain.

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