HelioHost Posted November 20, 2017 Posted November 20, 2017 Username: apesin, Server: Ricky, Main domain: collegenote.heliohost.org
Krydos Posted November 20, 2017 Posted November 20, 2017 500 server errors can be caused by literally thousands of things. Can you provide an example link that is giving the error?
apesin Posted November 20, 2017 Posted November 20, 2017 http://collegenote.heliohost.org/dashboard/allfiles/810279.pdf Thats an example, it is a link to the file in the my public_html folder which when clicked allowed users to download the file.
Krydos Posted November 20, 2017 Posted November 20, 2017 Try renaming or deleting the .htaccess file in that folder. Pdf files shouldn't cause a 500 error, but .htaccess files can.
apesin Posted November 21, 2017 Posted November 21, 2017 Thanks it helped. Very grateful I have a question also, though not an error. Is it possible to increase the disk allocation to higher capacity since the 1000mb is the disk allocation for each users
Krydos Posted November 21, 2017 Posted November 21, 2017 Not currently. We have plans in the works on how users would be able to increase their storage though. We'll make a news post when it's possible. We hope to get it released soon.
apesin Posted November 21, 2017 Posted November 21, 2017 Ok, I will be very glad to see this come true. THANKS
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